Managed IT Services
Proactive technology services that you can trust
- Our local team resolves your tech woes through phone, e-mail, chat, and on-site support.
- We monitor your devices and networks and catch potential issues before they cause work interruptions.
- We protect your devices and networks from cyber threats using a multi-layered approach.
- We monitor logins to your Microsoft 365 or Google Workspace accounts to watch for potential compromise. If something doesn't look right, we'll lock your account and contact you to verify.
- We actually test your backups so that a bad day doesn't turn into weeks of lost data.
The outcome
- Fewer business interruptions
- Tougher cyber defenses
- Predictable monthly expense
- Quick resolution when issues arise
- Reduced business risk
- Confidence in your business' technology
How will my staff get help when they need it?
Our helpdesk team is available Monday - Friday from 8 AM - 5 PM. Your staff can call, e-mail, or initiate a live chat for support. Our team prioritizes a rapid response and will address the issue as soon as possible. Most issues are resolved same day.
How much does it cost?
Every business is unique. We spend time to understand your business and its needs and then formulate a custom plan. We don't offer cookie-cutter plans and pricing.
What is a Managed Service Provider?
A Managed Service Provider (MSP) provides acts as an external IT team for your business. We offer technology support and services to our clients at a fraction of the cost of hiring an internal IT team. We integrate with your existing leadership team and staff to make sure your business' technology is where it needs to be for you.
Do you support my industry?
Absolutely. We have experience supporting non-profits, professional service organizations, manufacturing, healthcare organizations, and more. We bring a wide range of experiences to the table, and apply lessons learned from all industries to your technology.
What sets you apart from other MSPs?
We genuinely care about our clients. We work to build and earn the trust of your team by exceeding your expectations. We also live and work in the communities we serve. We understand your unique challenges and will be there when you need us.
What does engaging with Phoenix Technology Partners look like?
We'll begin by meeting to learn about your business, and where your technology stands today. We'll put together a proposal for services and any remediation work needed. Once approved, we'll work through our thorough onboarding process so that we know how to best serve your team, and your team knows how to get support.
